Privacy Policy

Your right to privacy is extremely important to us and because we appreciate your trust, we will never rent or sell any of your information to a third party. By using our Website, you consent to the collection and use of certain information by The Shade Studio . We hold your data to enable us to provide our services to you including support and marketing. Any changes in our privacy policy will be posted on this page so that you are always aware of what information we collect and how we use it.

What information do we collect, how do we use it and who has access?

We collect personal information when you register to place an order, request free samples or save a quotation. We hold your data to enable us to provide our services to you including delivery, support and marketing. To do this, companies need some of the information you provide to make the order process run smoothly but they can't use these for any other reason.

• We collect your name, email address, telephone number, billing & delivery address.
• We use companies to process debit/credit card transactions
• We use couriers to deliver your goods.
• We do not store your credit card information in our database.
• We use a secure server for encryption to protect the security of your personal information
• We may use your details to tell you about upcoming offers & promotions.

Marketing

We would like to send you information about our products and services, which may be of interest to you. If you have consented to receive marketing, you may opt-out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, click the unsubscribe button on the newsletter email.

Access to your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address (provide email and postal address). We may make a small charge for this service. We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track the visitor’s use of the website and to compile statistical reports on website activity.

Cookies are stored by your browser on your computer's hard drive and you have the option to disable these through your internet browser..

Other Websites

Our website may contain links to other websites. This Privacy policy only applies to The Shade Studio, so when you link to other websites you should read their own Privacy policies.

Changes to our Privacy Policy

We keep our Privacy policy under regular review and we will place any updates on this web page. This Privacy policy was last updated on 23rd May 2018

Need to contact us?

If you have any questions, concerns, or suggestions regarding our privacy policy or our use of visitor information please contact our Customer Service Department using our online enquiry form or call us on 020 8370 1092, or write to us at The Shade Studio Re: Privacy & Security Policy, 17 The Grangeway London N21 2HD